Care AU support worker delivering high intensity personal care to NDIS participant at home
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High Intensity Daily Personal Activities Explained Under the NDIS

Empathy and support lift people with disabilities to independence and dignity. At Care Au, this belief guides every service we provide. Our vision is to provide safe, humane and clinically competent care to members who need NDIS high intensity daily personal actions in Melbourne.
Disability should not restrict the freedom, safety or opportunity of a person to live. When properly tended, people with complex support needs are able to live a full and independent life. Experts are Hindered with people who are sensitive to their problems.

What is NDIS?

The National Disability Insurance Scheme (NDIS) is the project of the Australian government to finance the significant needs and the supports of people who live with permanent and significant disabilities. It is more than financial assistance, it supports the
participants in the linkage with healthcare workers, support workers, community services and activities, skill building, employment opportunities among others.
People with complicated medical/ physical needs have a special category in NDIS called High Intensity Daily Personal Activities (HIDPA). These supports will also leave individuals with high health risks assured of the ability to get daily care to live safely and proudly.

What Is High Intensity Daily Personal Activities?

High intensity daily personal activities NDIS refers to support for participants who need frequent, specialised care to manage complex health conditions. These activities often involve medical procedures that must be performed by trained support workers under clinical supervision.
These supports include:
  • Tracheostomy care
  • PEG (enteral) feeding
  • Ventilator support at home
  • Complex bowel care
  • Seizure management
  • Wound and pressure care
  • Catheter and continence management
  • Subcutaneous injections
  • Diabetes management in disability
Each of these tasks carries potential risks if not done correctly. That’s why providers like Care Au employ qualified support workers and registered nurses trained in NDIS high intensity support.

Types of High Intensity Support Under the NDIS

NDIS high intensity support covers a range of complex care needs, each requiring special skills and training. Understanding these types helps ensure participants get the right care for their unique medical and personal needs.
The NDIS recognises eight key categories of high intensity daily personal activities:
  • Complex Bowel Care
  • Enteral (PEG) Feeding
  • Dysphagia and Mealtime Support
  • Ventilator Support
  • Tracheostomy Support
  • Urinary Catheter Management
  • Subcutaneous Injections
  • Complex Wound and Pressure Care
Such types embrace diverse clinical demands. All of them necessitate support workers to adhere to strict rules and ensure the safety, hygiene, and dignified conditions of the participants.

Levels of High Intensity Support

NDIS high intensity support has three levels: low, medium, and high. These levels depend on how many tasks a person needs help with and how complex those tasks are. This helps make sure the right support worker is chosen, and enough funding is given for safe and proper care.
NDIS classifies high intensity support into three levels:
Low-Level Support
  • For participants requiring supervision in 1–2 areas.
  • Example: Catheter care and blood sugar monitoring.
  • NDIS may fund training for a Level 2 support worker under nurse supervision.
Intermediate-Level Support
  • Required when support is needed in 3 areas.
  • Example: Continence, diabetes care, and wound care.
  • A Level 2 support worker may be assigned with close clinical oversight.
High-Level Support
  • Applies when support is needed in 4 or more areas.
  • Example: A participant needing epilepsy support, PEG feeding, wound care, and tracheostomy care.
  • A Level 3 support worker will typically be trained and supervised by a registered nurse.
Understanding your level of support helps ensure appropriate care planning and funding within your NDIS plan.
Updated Skills Descriptors (2024)
By February 2024, new High Intensity Support Skills Descriptors were presented by the NDIS Quality and Safeguards Commission. These guidelines assist the care provision to be standardized throughout Australia, making the participants safe.
The updated descriptors:
  • Define the core competencies for workers delivering HIDPA
  • Help providers assess training and supervision needs
  • Guide families and participants in knowing what quality care looks like
  • Ensure accountability through audit standards
These skills descriptors apply to all providers delivering NDIS high intensity daily personal activities and reflect current best practices.

How High Intensity Support Changes Lives

High intensity assistance makes the lives of people with complex health needs safer and more independent. They are also able to guarantee their daily normalcy through proper treatment, keep them feeling good, and maintain their relations with societies.
NDIS high intensity support isn’t just clinical, it transforms lives. Here’s how:

1. Staying Safe at Home

The people who require the assistance of ventilator/tracheostomy can live at home without the need to visit the hospital.

2. Building Independence

With trained assistance, a patient may learn to cope with diabetes, catheterization, or feeding routine, and in that way be less dependent on family members and take control of their health condition.

3. Joining Community Activities

High intensity support enables safe participation in work, education, or social events—even when medical care is part of daily life.

4. Supporting Families

Knowing that qualified professionals handle complex care gives families peace of mind and time to focus on other responsibilities.

5. Improving Quality of Life

Receiving respectful, consistent care fosters confidence, comfort, and emotional well-being.

How to Access High Intensity Supports in Your NDIS Plan

Getting high intensity support through your NDIS plan starts with the right information and documents. Knowing the steps makes it easier to get the care you need for your health and daily life.
To include high intensity daily personal activities NDIS funding in your plan:
  1. Be a registered NDIS participant.
  2. Get medical evidence showing your need for high intensity support.
  3. Work with a Local Area Coordinator (LAC) or NDIS planner to update your plan.
  4. Ask your Support Coordinator to connect you with registered providers.
If your health needs to change, you can request a NDIS plan review at any time.

The Role of Support Coordinators

Support Coordinators play an important role in helping participants with high intensity support needs of NDIS. They help you:
  • Understand your plan and entitlements
  • Select suitable providers for clinical and non-clinical care
  • Navigate skills descriptors and service agreements
  • Coordinate across multiple providers
  • Advocate for changes in your plan if needed
At Care Au, we work closely with Support Coordinators to provide well-organised, timely, and responsive support.

Who Delivers High Intensity Daily Personal Activities?

High intensity daily personal activities are provided by trained people like nurses and support workers. They know how to give safe and proper care to help you with your daily health needs.
NDIS participants with complex support needs rely on:
  • Registered Nurses for assessments, care plans, and overseeing clinical tasks
  • Level 2 and Level 3 Disability Support Workers trained under NDIS guidelines to perform delegated health supports
  • Multidisciplinary teams when multiple health concerns need attention
Care Au ensures that all staff meet the latest competency standards and are continuously trained in complex care under NDIS.

Why Choose Care Au?

At Care Au, we are proud to be a trusted provider of NDIS high intensity daily personal activities in Melbourne. Here’s what makes us different:
  • Tailored Healthcare Plans – The personalised plans are provided by each person depending on his health situation, age, and preferences.
  • Skilled and Accredited Staff – Our carers and nurses are all high qualified to perform complicated care activities without any risk.
  • Respectful Matching – We consider gender, cultural preferences, and communication needs to ensure comfort.
  • 24/7 Availability – We offer round-the-clock support, including overnight and emergency care.
  • Holistic Focus – Beyond clinical tasks, we support your emotional well-being, independence, and personal goals.

Additional Services from Care Au

Care Au offers more than just high intensity support. We also provide extra services like help at home, transport, and social support to make everyday life easier and more comfortable. Alongside high intensity personal care, we also provide:
  • Community participation support
  • Help with domestic tasks
  • Assisted transport
  • Respite and overnight care
  • Social companionship
This integrated model ensures that your daily life is supported clinically, socially, and emotionally.

Conclusion

High intensity daily personal activities NDIS supports are essential for Australians living with complex health needs. They provide more than medical assistance, they offer independence, safety, and dignity.
At Care Au, we provide these services in the combination of professionalism, empathy, and reliability. You may require tracheostomy assistance or PEG feeding, or you may have diabetes. Our team will support you to live your best life.
Ready to Get Started? Our Care Au team understands that you or one of your loved ones might require the assistance of NDIS high-intensity support in Melbourne, and we are available to go on the journey with you. We know that each person has an individual story and the same is the care that you should receive.
Reach out to us today. Call 1300 227 308, email info@careau.com.au, or visit the Care Au Website.
Let’s build a support plan that brings comfort, confidence, and care, because you matter.

Need help getting started? Contact Care Au today. We’re happy to guide you through the process.

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