Medium-Term Accommodation (MTA) – Care AU
Finding suitable accommodation during periods of transition whether between home renovations, hospital stays or after a major life change can be stressful.
Who We Are
Care AU is a trusted NDIS provider in Melbourne, offering a full range of disability support services, including MTA, Household Tasks, Personal Care, Daily Living Support and more.
We are an NDIS-registered and fully accredited provider.
Our team includes experienced support staff, health professionals and property specialists all working together to ensure your MTA experience is seamless, safe and person-centred.
Importance of Medium-Term Accommodation
Providing stable accommodation during transition is more than convenience— life-changing. Here’s why MTA matters:
Everyone deserves to feel confident in their own space.
- Reduces stress and uncertainty by offering a consistent home environment in times of change.
- Maintains support routines, allowing you to continue therapies, daily tasks and social connection.
- Prevents care interruptions, reducing risks associated with hospital-to-home transitions.
- Supports health and wellbeing, promoting recovery and stability in a safe setting.
- Allows time for planning, whether for permanent housing, SIL, or other long-term arrangements.
Real Experiences!
Posted on Epifania SmithTrustindex verifies that the original source of the review is Google. As a NDIS Support Worker I highly recommend Care Au. My client is extremely happy with her accommodation for Respite They ensured accessibility for her individual conditions and as a result to put A BIG SMILE ON HER FACE that her short term respite care accommodation has been nothing short of terrific. Alongside ensuring the confidence and comfortable for the participant, my personal experience with them has been effortless in communication and organisation. They have exceeded past my expectations and delivered very promising results. 10/10 would recommend to anyone who is looking for quick, attentive, effective, promising and communicative care/service. Thank you CareAu Staff - I have truly chosen the right Provider to work under, Evan and staff appreciate you All God Bless your kind work and keep up the EXCELLENT service for NDIS Participants All the Best and kind regards E Smith (NDIS Support worker)Posted on Sanjeeta ShahiTrustindex verifies that the original source of the review is Google. Been working with Care au, excellent service provided to clients and regular communication. Happy to be working with this company.Posted on Seema DesaiTrustindex verifies that the original source of the review is Google. Care Au provide a fantastic service to providers and participants. They follow up promptly, easy to work with and are always happy to work within the clients requests and requirements. Their continence nurses do an amazing job for assessments and organising aides for participants. I highly recommend them for all their services and so excited to hear about their SIL property too in Clyde North.Posted on Lyn FitzgeraldTrustindex verifies that the original source of the review is Google. Caring staff. Excellent communication. Recommend the company. Prompt and officiant. Good support given.Posted on Sheela SubediTrustindex verifies that the original source of the review is Google. Excellent service,Posted on Santos RiTrustindex verifies that the original source of the review is Google. Professional staff and great service.Posted on Nabina OjhaTrustindex verifies that the original source of the review is Google. Best Disability services in Melbourne.Caring and friendly staffs.
How does Care AU stand out?
Our approach to MTA prioritises your comfort, independence and long-term success. Here’s how:
Tailored living environments
Choose homes that reflect your preferences ranging from shared residences to private flats
Comprehensive care team
Includes support workers, plan managers, and medical care where needed.
NDIS-compatible processes
We manage all claimable funding no surprises, just clear budgeting.
Flexible stays & transitions
Stay from 2 weeks to 6 months or adjust as your circumstances change.
Whether you’re awaiting SIL placement, recovering from surgery, between homes, or building confidence after a life event, we help with consistency and care.
How We Support You
Our MTA offering includes the following services designed to replicate daily routines and align with therapy or rehabilitation programs:
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Daily Personal Care
Includes morning routines, showering, dressing assistance and medication support. -
Nutritious Meals & Meal Prep
Tailored to dietary needs, with options for self-prep or prepared meals. -
Therapeutic Arrangements
Spaces for exercise, home therapy and telehealth sessions. -
Inclusive Access & Transport
Wheelchair accessibility, safe entries, ensuite bathrooms, and transport coaching.
Your care and safety are at the centre of every service we provide.

Question & Answer
Frequently Asked Questions
Medium term accommodation is temporary accommodation provided to eligible NDIS participation to provide transitional support and accommodation while waiting for permanent housing.
MTA can be funded under your Core and Capital budgets depending on your plan. Our team will guide you through claiming and minimising out-of-pocket costs.
Duration varies but typically between 2 weeks to 6 months. We work with you to ensure comfortable planning and budget adjustments.
Yes. We offer both shared living homes and private MTA units, depending on your preference and NDIS plan.
Transport is funded on a different category; you may need to consult with your support coordinator about how you can use this funding.
Absolutely. You are welcome to furnish your space with personal items to create a familiar, homely atmosphere.