NDIS Support Coordination Melbourne

Navigating the National Disability Insurance Scheme (NDIS) can be complex, but you’re not alone.

What Is Support Coordination?

Support Coordination is a key NDIS service designed to help you make the most of your plan. But it’s more than just linking you with providers—it’s about helping you build the skills and confidence to manage your supports independently over time.

At its core, NDIS Support Coordination connects you with services that truly fit your lifestyle and goals. A Support Coordinator is your go-to person to help understand your plan, make informed choices, and navigate the NDIS system without overwhelming.

Whether you need general guidance or complex support, our team is here to simplify the journey.

Care AU Helps You Find the Right Fit

From navigating service agreements to troubleshooting plan changes, we’re with you every step. Whether you’re new to the NDIS or transitioning to a new plan, our Support Coordinators in Melbourne will work closely with you to align your supports with your personal goals.

✅ We’re local.

✅ We’re NDIS-registered.

✅ We care about outcomes, not just checklists.

What to Expect from Your NDIS Support Coordinator

Our support coordination services are built around you—not the other way around.

Here’s what our NDIS Support Coordinators in Melbourne help with:

Breaking down your NDIS plan so it actually makes sense
Connecting you with the right local providers, therapists, and services
Organizing service bookings and setting up agreements
Supporting you through plan reviews, changes, and updates
Helping you resolve issues with service providers if they arise
Building your capacity so you can eventually manage supports independently

We’re not here to take over—we’re here to walk beside you.

What Sets Us Apart?

We are committed to helping you access the providers, services, and supports that empower you to achieve your goals. Our approach is designed to ensure a seamless and personalised experience.

Here’s why participants across Melbourne trust CareAU for disability support coordination:

Local Knowledge

We know Melbourne’s services, which leads to quicker connections and a better match provider.

Tailored, Not Templated

We take the time to understand you and then help you build the right plan of action.

Clear Communication

No jargon. No guessing games. Just honest conversations and real guidance.

Truly Person-Centered

Our job isn’t just support—it’s helping you feel in control, heard, and respected.

Our 3-Step Process

Getting support shouldn’t feel like another burden. Here’s how simple it is to get started with CareAU:

Step 1: Let’s Chat

Give us a call or send a message. We’ll talk through your goals, your current plan, and where you’re feeling stuck.

Step 2: Match & Map

We’ll pair you with a Support Coordinator who fits your situation and start mapping out a tailored approach to your care and support.

Step 3: Ongoing Support

From making service arrangements to helping you build independence—we stay by your side for the long haul.

Frequently Asked Questions

1. What’s the role of a Support Coordinator under NDIS?

A Support Coordinator helps you understand, implement, and make the most of your NDIS plan. They link you with the right services, help resolve issues, and support your path toward independence.

2. Who is eligible for Support Coordination?

Support Coordination is included in your NDIS plan if you have additional needs managing your supports. If you’re unsure, we can help you check your plan.

3. What’s the difference between Support Coordination and Specialist Support Coordination?

Great question!

Support Coordination is for participants who need help navigating the system and connecting with services.

Specialist Support Coordination is for people with more complex or high-level needs—like those involved with multiple government agencies, mental health services, or justice systems. It involves more intensive help from experienced specialists who can work across services to keep things stable and on track.

At CareAU, we offer both levels and can help you figure out which one suits your situation best.

4. Can I choose my Support Coordinator?

Absolutely. So, if you’re not happy and unsatisfied with your current provider or want to switch to CareAU, we can help you make the smoothest transition.

5. Do you only serve Melbourne?

Yes, but since we’re based out of Melbourne, depending on availability we also offer services in Ballarat and Geelong. Reach out and we’ll see how we can help.

6. How can I include Support Coordination in my next plan?

In case you feel the need to help coordinating your support, you can bring this up in your next planning meeting with your NDIS planner or Local Area Coordinator (LAC). It will help explaining why you need that extra support—whether it’s because of complex needs, difficulty managing providers, or major life changes. If you’d like guidance on how to prepare, we’re happy to talk you through what to say and how to request it.

Let’s Build Your Support Team Together

You don’t have to figure this out alone. Our team is here to listen, guide, and help you feel confident navigating your NDIS journey. No pressure. Just real support.