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Understanding NDIS Access: Criteria, Age, and Residency Requirements Explained

The National Disability Insurance Scheme (NDIS) can be difficult to navigate at times as one attempt to figure out some kind of secret code. You know that it is available but knowing how to get it may be the greatest challenge. The good news? The process is clearly defined, and once you understand the core NDIS eligibility criteria, the path forward becomes much clearer.
We have been assuring our clients a smooth ride at Care Au, a reputable provider of care in Melbourne, so your family can enjoy this ride too. This general guide will divide the three primary pillars of eligibility to NDIS support: Age, Residency, and Disability. We will also provide a NDIS eligibility checklist where you will be guaranteed to take the first step towards acquiring the life-changing support you deserve with confidence.

Understanding the NDIS Age Requirements

The NDIS is designed as a lifetime support system for people who acquire or live with a permanent disability. Because of this, strict NDIS age requirements are in place at the point of application.
The Under-65 Rule
The golden rule is this: You must be under 65 years old when you first apply to the NDIS.
  • Aged 9 to 64: If you are within this age range, you will apply directly to the National Disability Insurance Agency (NDIA) or be supported by a Local Area Coordinator (LAC).

  • Children Under 9: Children younger than nine years old, including those with developmental delay or disability, access the scheme through the Early Childhood Approach (ECA). This pathway is managed by an Early Childhood Partner (ECP) and is often referred to as early intervention. The focus here is to provide support as early as possible to improve long-term outcomes and reduce the need for support later in life.

What Happens If I’m Over 65?

If you are 65 or older and have never been an NDIS participant, you will be directed to alternative government support.
  • You will typically access support through My Aged Care. This includes aged care packages and other programs designed for older Australians.
  • A Crucial Exception: If you were already an NDIS participant before your 65th birthday, you generally have the choice to remain on the NDIS or transition to My Aged Care. The choice is yours.

NDIS Residency Requirements: Where You Need to Be

The second major requirement is about your connection to Australia. To meet the NDIS requirements for residency, you must satisfy two conditions:
  1. You Must Live in Australia: You need to be currently residing in the country.
  2. You Must Be One of the Following:
  • An Australian Citizen.
  • An Australian Permanent Resident.
  • A Protected Special Category Visa (SCV) Holder.
A Protected Special Category Visa (SCV) Holder. This requirement ensures the scheme is funded and utilised by those with a secure and ongoing connection to Australia. Unfortunately, temporary visa holders or visitors are not eligible under the current rules.

Meeting the NDIS Disability Requirements

This is often the most detailed part of the application, as it requires strong evidence. The NDIS is not for temporary conditions; it is for those with permanent and significant disability.

Defining Permanent and Significant Disability

To meet this criterion, your impairment must be both permanent and significant in its impact on your daily life.
1. The Impairment Must Be Permanent
A permanent impairment is one that is likely to be life-long, and all available and appropriate treatments have been attempted with no expected improvement. This impairment can be:
  • Physical
  • Intellectual
  • Cognitive
  • Neurological
  • Sensory
  • Psychosocial (mental health related)
2. The Impact Must Be Significant (Substantially Reduced Functional Capacity)
This is the key metric. The NDIA assesses how your permanent impairment affects your ability to participate in everyday activities across six main domains of life. Your functional capacity must be substantially reduced in one or more of these areas.

Life Domain 

What it means for NDIS Access 

Communication 

Difficulties being understood or understanding others. 

Social Interaction 

Difficulties making and keeping friends or interacting in the community. 

Learning 

Difficulties acquiring new knowledge and skills. 

Mobility 

Difficulties moving around the home, community, or performing physical tasks. 

Self-Care 

Difficulties with personal tasks like showering, dressing, and eating. 

Self-Management 

Difficulties with problem-solving, planning, decision-making, or managing daily tasks. 

You must also prove that you need disability-specific aid (either in the form of people or technology) to accomplish these tasks and that you are likely to need them over the course of your life.
The Importance of Medical Evidence
The NDIA will determine whether you are eligible or not by what you provide. The more vivid and graphic your evidence is, the higher the chances of a successful application. You must provide:
  • Diagnostic Reports: It is a formal document of a qualified professional (GPs, specialist, paediatricians or psychiatrists) certifying the diagnosis of the impairment and that the impairment is enduring.
  • Functional Assessments: The reports of allied health practitioners specifically stating the effects of the disability on your functional capacity in the six spheres of life. These reports need to be very clear about why your capacity is considerably diminished.
Hot Tip for Applicants: In compiling evidence, you should instead focus not on the diagnosis, but how disability affects your everyday life and how you require constant assistance.

Your NDIS Eligibility Checklist: Are You Ready to Apply?

Check your eligibility to submit your Access Request Forum (ARF) by using this brief-list of requirements:

Requirement 

Yes / No 

Age 

Were you under 65 on the day you lodged your application? 

Residency 

Are you an Australian Citizen, Permanent Resident, or Protected SCV holder living in Australia? 

Permanency 

Do you have a permanent impairment (likely to be lifelong)? 

Significance 

Does your impairment substantially reduce your capacity in one or more of the six life domains (Communication, Mobility, Self-Care, etc.)? 

Support Need 

Do you require ongoing disability-specific supports from the NDIS? (Or, are you seeking early intervention to reduce future need?) 

When you can answer these questions with certainty, yes, then you probably fit the qualifications to NDIS and are not to hesitate in applying.

Taking the Next Step with Care Au

The most important and yet the initial step in accessing the scheme is an understanding of the NDIS eligibility criteria. The documentation process may be tedious but once it is done correctly, it can save one a lot of time and stress.
As a dedicated Disability Support Service in Melbourne, Care Au is here to offer the guidance you need. We can connect you with experienced Support Coordinators who are experts in interpreting the NDIS requirements and helping you compile the strongest possible evidence for your Access Request.
Don’t let confusion be a roadblock to your support.

Need help getting started? Contact Care Au today. We’re happy to guide you through the process.

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